Chatbots: A Guide to Getting Started

a person holding a cell phone with a speech bubble above it

Chatbots are Artificial Intelligence (AI) software designed to simulate a conversation with a live user. This can be over text or phone. This is mainly for customer service portals. Additionally, it can be used for applications where software optimized to the company’s services and troubleshooting manual can help solve customer problems. The concept behind this […]

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