By supplying the right real-time information about warehouse workflow, your company’s managers can make faster decisions.
One of the most important aspects of successfully managing a distribution center is being able to examine each of its functioning parts to find ways to improve overall efficiency. When picking with pen and paper or using a scanning system, not all relevant data from each shift makes it back to the Warehouse Management System (WMS) and as such can’t be analyzed or acted on.
With a Consultare provided solution, warehouse managers can view the full set of data from all of their front line workers and analyze their performance to see where they or the layout of the distribution center can be improved. The solution provides a daily readout on the number of pick assignments completed, the average time for assignment completion, as well as which items consistently take the longest to pick. Having this kind of visibility integrated into the WMS gives managers the ability to restructure their space and find areas for data-driven improvement.
In addition to information about the workers and the items being picked, the system also records and reports data about the handheld Honeywell devices that make this whole system possible. The voice solution automatically sends notifications if a device is broken, has run out of batteries, and even on how well the system is interacting with the workers as it also routinely checks itself for accuracy.
Voice snippets from random workers are taken to test how the system responds in order to make sure every worker’s responses are being properly interpreted. If the recognition software is not performing properly, this testing gives the warehouse managers and the service provider the ability to troubleshoot the system and get it back up and running for that user as soon as possible.
Call today to learn more about how using a Consultare offered voice solution can increase the visibility of your distribution center.